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I was asked recently during an interview, “What are soft skills?” I believe the answer bares repeating.  There are many definitions but generally, the answers are consistently the same. Wikipedia defines soft skills as “a combination of people skills, social skills, communication skills, character or personality traits, attitudes, career attributes, social intelligence and emotional intelligence quotients, among others, that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills.” Indeed, an employment-related search engine for job listings, describes it as, “personality traits and behaviors. Unlike technical or “hard” skills, soft skills are not about the knowledge you possess but rather behaviors you display in different situations.”

LinkedIn has a list of in-demand soft skills that are needed in the workplace:

“The most in-demand soft skills: Creativity – Persuasion – Collaboration – Adaptability – Time Management. Topping the list of desirable soft skills is creativity. And that isn’t surprising- organizations everywhere need people who can innovate and conceive fresh ideas and solutions.”

My Perspective

As the CEO/Founder of the Virtual Hailey Group, many of the soft skills I developed while working in State Government are instrumental in the services, I provide to business owners and clients.  I strongly believe these skills are vital in the current workplace with both the employee and employers. People are changing cubicles and careers more often than in the past and having soft skills coupled with education as well as technical skills are needed even more. The business owner is not exempt from developing many of these skill sets. The ability to be creative must be the cornerstone of your business. Collaborating is the only way to be successful in business — you can’t build it alone. Time Management is huge to the business owner. It’s a skill set that if not developed will hurt your business.

Everyone needs to develop soft skills not matter what your role in the organization.

Here is the interview with Linda Husser, the Founder of the Bodacious Black Woman of 50 Group.

“You can never go wrong with learning new skills”

How I survived 31 years in the cubicle…a guide to soft skill


Post Author: The Virtual Hailey Group

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